Privacy Policy
Effective Date: December 24, 2024

Welcome to Zenpeak. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect
We collect information to improve our services and provide a personalized shopping experience.

1.1 Personal Information
When you create an account, place an order, or contact us, we may collect:

  • Name, email address, and phone number.
  • Shipping and billing addresses.
  • Payment details (securely encrypted).

1.2 Non-Personal Information
We also collect data automatically, including:

  • IP address and browser type.
  • Device information and operating system.
  • Website usage data (e.g., pages visited, time spent, clicks).

1.3 Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools to collect information about your browsing behavior. These technologies help us:

  • Personalize your experience on our site.
  • Deliver relevant advertisements through platforms like Google AdSense.
  • Monitor website performance and improve our services.

2. How We Use Your Information
Your information is used to:

  • Process and deliver orders.
  • Provide customer support and respond to inquiries.
  • Personalize your shopping experience and offer tailored recommendations.
  • Send promotional updates, offers, and newsletters (only if you opt-in).
  • Analyze website performance and improve our products and services.

3. How We Share Your Information
We respect your privacy and only share information when necessary:

3.1 With Service Providers
We work with trusted third parties to process payments, handle shipping, and deliver marketing campaigns.

3.2 Legal Obligations
We may disclose information when required by law or to protect our rights and the safety of our users.

3.3 Advertising Partners
We may share anonymized data with advertising platforms like Google AdSense to display personalized ads based on your preferences.

4. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. To protect your data, we implement advanced security measures, including:

  • Encryption of sensitive information.
  • Secure storage and restricted access to data.
  • Regular security audits to identify and address vulnerabilities.

5. Your Rights
As a valued user, you have the right to:

  • Access the personal information we hold about you.
  • Correct or update inaccurate data.
  • Request the deletion of your information (subject to legal requirements).
  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at the email address provided below.

6. Third-Party Links
Our website may include links to third-party websites for convenience. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any personal information.

7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware that a child has provided personal information, we will delete it promptly.

8. International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Zenpeak
1643 Spring Branch Dr E, Jacksonville, Florida (FL), 32221
Phone: (904) 786-1965
Email: [email protected]

Thank you for trusting Zenpeak. Your privacy is our priority, and we are dedicated to safeguarding your information.