How to Become a Travel Agent: Step-by-Step Guide for Tennessee, Michigan, Illinois, and Pennsylvania

Victoria Nguyen|Career|July 31, 2025

Introduction: Why Become a Travel Agent?

Becoming a travel agent offers a unique opportunity to turn your love of travel into a flexible and potentially lucrative career. Whether you live in Tennessee, Michigan, Illinois, or Pennsylvania, the travel industry welcomes independent agents, those who join agencies, and entrepreneurs who want to start their own businesses. This guide demystifies legal requirements, education options, and step-by-step strategies for aspiring travel professionals in these states.

Understanding the Role of a Travel Agent

Travel agents provide expert guidance to individuals and groups planning trips for leisure or business. This includes booking flights, accommodations, tours, and other travel-related services. Agents earn income through commissions, service fees, or both. While the digital age enables travelers to book online, many seek the expertise and personalized service only a professional can provide. The Bureau of Labor Statistics notes that travel agents with specialized knowledge or strong customer service skills are increasingly in demand [1] .

Do You Need a License to Be a Travel Agent?

Most U.S. states, including Tennessee, Michigan, Illinois, and Pennsylvania, do not require a specific travel agent license to operate as a travel agent [2] . However, some states-such as California, Florida, Hawaii, and Washington-require a “seller of travel” registration or license. For the states covered in this guide, you can start your business without obtaining a special travel agent license, but you may need to register your business and comply with general business laws.

It is highly recommended to consider professional certifications and to understand if your business model involves collecting payments directly from clients, which may bring additional obligations [3] .

Essential Steps for Becoming a Travel Agent

1. Choose Your Path: Independent, Host Agency, or Brick-and-Mortar

There are several ways to operate as a travel agent:

Independent Agent : Start your own business and work directly with clients and suppliers. This requires building relationships and negotiating commission agreements. You may need to set up a business entity, such as an LLC, and register with your state.
Host Agency : Join a host agency that provides the infrastructure, training, supplier relationships, and access to industry credentials (such as IATA numbers). Host agencies often handle regulatory requirements, making it easier for beginners to enter the field. Many agents start this way for support and mentorship [4] .
Brick-and-Mortar Agency Employee : Apply for jobs with established agencies. This route offers training and a steady income but less flexibility.

2. Complete Education and Training

While there are no mandatory educational requirements, completing a reputable travel agent course or certification program can enhance your credibility and earning potential. Popular programs include:

Travel Agent Proficiency (TAP)
Certified Travel Associate (CTA)
Certified Travel Counselor (CTC)
International Air Transport Association (IATA) accreditation

Courses may be offered online and typically take several months. The cost varies but can range from a few hundred to several thousand dollars. Some host agencies offer free or discounted training for new agents [3] .

3. Register Your Business

Depending on your chosen business structure, you may need to file for a business license, register a DBA (doing business as) name, and obtain an EIN (Employer Identification Number) from the IRS. Visit your state’s Secretary of State website for specific registration steps. You may also need a sales tax ID if you sell travel products subject to state sales tax.

4. Obtain Errors & Omissions Insurance

Errors and omissions (E&O) insurance is recommended for all travel agents. It protects you against liability if a client claims financial loss due to a mistake or omission in your services. Many host agencies require agents to secure this coverage before accepting bookings [3] .

State-Specific Guidance

Tennessee

Tennessee does not require a specific travel agent license. You can operate as an independent agent or under a host agency after registering your business if you plan to work independently. Consider joining industry associations for credibility and networking opportunities.

Michigan

Michigan also does not require a travel agent license. Register your business with the Michigan Department of Licensing and Regulatory Affairs if you are starting your own agency. Stay informed about any future state-specific regulations by checking with the department periodically.

Illinois

Illinois travel agents do not need a state travel agent license. You should register your business through the Illinois Secretary of State, especially if you intend to collect payments or hire staff. Consider securing a Chicago business license if you plan to operate within city limits.

Pennsylvania

Pennsylvania does not mandate a travel agent license. Business owners should still register their business and check local regulations for additional requirements. The Pennsylvania Department of State provides resources for new business owners.

How to Get Travel Agent Certification

While certification is voluntary, it increases your marketability and may grant access to better commission rates and supplier relationships. Popular certifications include:

Travel Agent Proficiency (TAP) Test : Entry-level test covering industry basics.
Certified Travel Associate (CTA) : Requires experience and passing an exam.
Certified Travel Counselor (CTC) : Advanced credential for experienced agents.
International Air Transport Association (IATA) : Provides a unique identifier for booking and commissions [2] .

You can research available programs through nationally recognized organizations such as The Travel Institute and Cruise Lines International Association (CLIA). Many programs are available online and can be completed according to your schedule [3] .

Working with a Host Agency: Pros and Cons

Host agencies simplify the process for new agents. They provide access to industry credentials, supplier relationships, and often handle legal compliance. In exchange, agents share a portion of their commissions. This model is ideal for those seeking mentorship and lower startup costs [4] .

However, working independently allows for maximum control and potentially higher earnings, though it comes with more responsibility for compliance and supplier negotiations. Evaluate your comfort with risk and business administration when choosing your path.

Practical Steps to Start Your Travel Career

Research the travel industry : Stay abreast of trends, emerging destinations, and customer preferences.
Choose your business model : Decide if you want to work independently, join a host agency, or seek employment with an established agency.
Complete relevant training : Select a certification program that fits your goals and schedule.
Register your business : Follow your state’s process for registering a new business.
Secure E&O insurance : Protect yourself against liability claims.
Build a client base : Network through social media, local organizations, and referrals. Many successful agents specialize in niches such as luxury travel, cruises, or destination weddings.
Stay compliant : Check periodically for changes in state and local regulations.

Alternative Approaches and Considerations

Some agents build their business entirely online, leveraging social media and digital marketing to reach clients nationwide. Others focus on corporate travel, which can provide steady, high-value accounts. Regardless of your path, customer service and ongoing industry education are key to long-term success.

If you are unsure about where to begin, consider attending industry webinars or reaching out to professional associations for mentorship. The American Society of Travel Advisors (ASTA) is a prominent industry group that provides resources and advocacy for travel professionals.

Key Takeaways

Becoming a travel agent in Tennessee, Michigan, Illinois, or Pennsylvania is accessible and requires no state-specific license. Success depends on choosing the right business model, completing relevant training, adhering to business laws, and cultivating strong client relationships. Professional certifications, while not mandatory, can significantly enhance your reputation and earning potential. By following these steps, you can embark on a rewarding career helping others explore the world.